Italy Localization : AR transaction completes with an error - This action has been blocked to avoid inaccurate accounting entries
(Doc ID 2740412.1)
Last updated on DECEMBER 31, 2020
Applies to:EMEA Add-on Localizations - Version 12.1.3 and later
Information in this document applies to any platform.
Post completing the AR transaction,
the following error occurs.
Error message :
This action has been blocked to avoid inaccurate accounting entries.
Please contact Oracle Support Service.
Debug Log shows the following details:
ZX.PLSQL.ZX_TDS_TAX_ROUNDING_PKG.determine_rounding_rule Incorrect return_status after calling ZX_TCM_CONTROL_PKG.get_tax_registration()
ZX.PLSQL.ZX_TDS_TAX_ROUNDING_PKG.determine_rounding_rule Continue processing ...
The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables
2. Navigation: Transactions > Transactions
3. Create an AR transaction.
4. Complete the transaction and observe the error.
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