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Action History Not Displaying On Workflow Notifications After APR-2020 CPU Patches (Doc ID 2740419.1)

Last updated on JANUARY 01, 2021

Applies to:

Oracle Workflow - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version,

Action history not displaying in both worklist and workflow email notifications.

It displays the action history for the 1st approver and it disappears from 2nd approver. Due to which the business users are not able to view the action history of previous approver.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Users open the approval notification in worklist/email notification action history details are not visible from second approver.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view action history details

Changes

Applied April-2020 CPU Patches

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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