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Accrual Offer Sorting Of Product Not Happening When It Is Personalized (Doc ID 2742076.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Offers

ACTUAL BEHAVIOR
---------------
Sorting of product not happening when it using the Personalized Saved Search. 

User has set a personalization to the sort the products in an offer as per their end date descending. When user saves and apply the personalization it is not displaying the products as per the end date. It is showing the end dated products first and then the products without end date.

EXPECTED BEHAVIOR
-----------------------
Users are expecting to see Ascending or Descending to work for end date sort order.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trade Management > Trade Planning > Offers
2. Create or open an offer
3. Goto discount lines, change the personalize search for product discount rules
4. Set End Date to display in either Ascending or Descending sort.
5. Doesn't change the order of lines.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the personalize sort as needed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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