Transaction Workbench Error: Not Able To Apply Adjusted Credit Memo, Error is Raised: APP-AR-11089 You Cannot Increase The Balance Of This Transaction (Doc ID 274243.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

If an adjusted credit memo is applied to a transaction for an amount which is less than the adjustment amount, the user encounters the following error :
APP-AR-11089 You Cannot Increase The Balance Of This Transaction

Example:

Create a Credit Memo, amount: -2500
Enter a negative adjustment, amount: -3000
This results in a CM balance: -5500

Now apply CM to an invoice, amount: 1000
This would result in a CM balance: -4500
During this Credit application, the error is raised.

Cause

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