When Adding Items To Cart, The Quantity Increases By 1 (Doc ID 2742507.1)

Last updated on OCTOBER 10, 2022

Applies to:

Symptoms

When creating an internal requisition the quantity of the selected item which is being added to cart is being increased by the value of 1.
For example , if add 1 box of pens to cart, the quantity of 2 boxes are added to the cart.
After testing again, found that the quantity always seems to change from "1" to "2" even though the UOM conversion is 5000 or 3.


ERROR
-----------------------
No error


debug log:

.
.
shoppingCategoryId 109989
internalItemNum CON00556"
icx.por.req.server.AutoSourcingHelper 1 getQtyConverted: itemId = 2484602 sourceOrgId = 82 oldUom = Container of 3 destUom = Container of 3 itemQty = 1
icx.por.req.server.AutoSourcingHelper 1 The conversion of  uom 
icx.por.req.server.AutoSourcingHelper 1 The conversion of  uom = Container of 3 to dest UOM= Container of 3:gives newQuantity=2.0
icx.por.req.server.AutoSourcingHelper 1 the old  quantity=1
icx.por.req.server.RequisitionAMImpl 2 executeServerCommand.begin
..
.

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for item CON00191
2. Add to cart 1 quantity (container of 100), price 4.92 ZAR
3. View cart and checkout
4. See quantity of 2 in the shopping cart

Cause

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