EBS Logo Is Not Working On IE11 And Its Visible On Other Browsers like Mozilla & Chrome
(Doc ID 2742663.1)
Last updated on MAY 10, 2021
Applies to:
Oracle Applications Framework - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.2 version, SUPPORT
ACTUAL BEHAVIOR
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EBS Logo is not working on Internet Explorer and its visible on other browsers Mozilla & Chrome.
Logo on EBS application is not appearing on Internet Explorer browser but its visible on other browsers.
Changes: July 2020 PSU patches and cutover
EXPECTED BEHAVIOR
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Corporate branding image should be seen.
STEPS
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The issue can be reproduced at will with the following steps:
1. Corporate branding image could not be seen
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see Corporate branding image.
Changes
EBS patching.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |