My Oracle Support Banner

EBS Logo Is Not Working On IE11 And Its Visible On Other Browsers like Mozilla & Chrome (Doc ID 2742663.1)

Last updated on JANUARY 08, 2021

Applies to:

Oracle Applications Framework - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, SUPPORT

ACTUAL BEHAVIOR
---------------
EBS Logo is not working on Internet Explorer and its visible on other browsers Mozilla & Chrome.

Logo on EBS application is not appearing on Internet Explorer browser but its visible on other browsers.


EXPECTED BEHAVIOR
-----------------------
Corporate branding image should be seen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Corporate branding image could not be seen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Corporate branding image.

Changes

EBS patching.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.