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Developer Error: Mandatory Parameters For Notes Are Missing When Navigating to the Debrief Page (Doc ID 2743223.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Customer Care - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Debrief / Field Service Report

When attempting to open Debrief page by clicking on the Debrief icon in the tasks region, the following error occurs.

ERROR
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Developer Error: Mandatory parameters for notes are missing


STEPS
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The issue can be reproduced at will with the following steps:


1. Create a Task  and assign it to a resource. Click on the debrief icon to open and add a material debrief line.

2. When checking the debrief notes many of the expected notes types are not listed in the LOV dropdown.

3. Click on cancel and click on the debrief icon again, the error message is displayed on the top of the page.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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