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APP-IEX-240255: Please Enable A Payment Method To Continue In Advanced Collection Workbench (Doc ID 2743324.1)

Last updated on NOVEMBER 11, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On: 12.1.3, Advanced Collections Related

ACTUAL BEHAVIOR
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When user opens Delinquent Transaction -> Transactions Tab ->  Clicks on “Payment Processing”, the below error pops up

APP-IEX-240255: Please enable a payment method to continue in Advanced Collection Workbench

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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