R12-PAY: Data fix for Payroll Process Jobs Stuck in Processing Status even all Assignments in the Payroll are Completed
(Doc ID 2744464.1)
Last updated on MAY 15, 2024
Applies to:
Oracle Payroll - Version 12.1 to 12.2 [Release 12.0 to 12.2]Information in this document applies to any platform.
Symptoms
Problem Statement:
Payroll Process Jobs Stuck in Processing Status 'P' even all assignments in the payroll are Completed 'C'.
The customer needs a data fix to change the status to be "Completed" for all stuck records as per the below query:
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Under HRMS Manager responsibility or equivalent.
- Navigate to Process and Reports > Sumbit Processes and Reports > Single Request > Run the Payroll process (for example Payroll Run process).
- Navigate to Process and Reports > View Requests > Observe that the status is 'P' (Processing).
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |