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R12-PAY: Data fix for Payroll Process Jobs Stuck in Processing Status even all Assignments in the Payroll are Completed (Doc ID 2744464.1)

Last updated on JANUARY 15, 2021

Applies to:

Oracle Payroll - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Statement:

Payroll Process Jobs Stuck in Processing Status 'P' even all assignments in the payroll are Completed 'C'.

The customer needs a data fix to change the status to be "Completed" for all stuck records as per the below query:

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1. Go to HRMS Responsibility
  2. Run the Payroll process
  3. Check the process in Process and Reports > View Request. Observe that the status is 'P' (Processing)

Cause

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In this Document
Symptoms
Cause
Solution
References


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