R12-PAY: Data fix for Payroll Process Jobs Stuck in Processing Status even all Assignments in the Payroll are Completed
(Doc ID 2744464.1)
Last updated on JANUARY 15, 2021
Applies to:Oracle Payroll - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.
Payroll Process Jobs Stuck in Processing Status 'P' even all assignments in the payroll are Completed 'C'.
The customer needs a data fix to change the status to be "Completed" for all stuck records as per the below query:
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Go to HRMS Responsibility
- Run the Payroll process
- Check the process in Process and Reports > View Request. Observe that the status is 'P' (Processing)
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