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Self Service W2 Does Not Display Up To Five Items In Box 14 (Doc ID 2744934.1)

Last updated on JANUARY 18, 2021

Applies to:

Oracle HRMS (US) - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Payroll Self Service

ACTUAL BEHAVIOR
---------------
The self service W2 is only displaying three items in Box 14. No 2nd W2 is created for the overflow of Box 14 items

EXPECTED BEHAVIOR
-----------------------
The self service W2 to appear the same as the Employee W2 PDF with at least 5 items displayed in Box 14

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Added earnings to all three new Box 14 balances
US FFCRA EMERGENCY SICK LEAVE
US FFCRA EMERGENCY LIMITED SICK LEAVE
US FFCRA EMERGENCY FAMILY LEAVE
2. Run the Year End Preprocess for 2020
3. Ran the Employee W2 PDF
4. See
14 Other
CASDI 43.75
Qual EFMLEA 375.00
Qual EPSLA 511 375.00
Qual EPSLA 200 375.00
5. Checked the Self Service W2 using Payroll professional
6. 14 Other
CASDI 43.75
Qual EFMLEA 375.00
Qual EPSLA 511 375.00
7. Missing Qual EPSLA 200 375.00

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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