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Purchase Order Approval Notification Showing "ERROR_MESSAGE=3835: Error '100 - ORA-01403: no data found" (Doc ID 2744945.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Approvals - Req, PO

When attempting to approve Purchase Orders from approval notifications the following error is seen.

ERROR

[WF_ERROR] ERROR_MESSAGE=3835: Error '100 - ORA-01403: no data found' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'.
ERROR_STACK=WF_XML.GetAttachments(1805075, http://yyyyy.zzzz.ppp.qa:80/, 8189)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 1805075)
WF_XML.Generate(oracle.apps.wf.notification.send, 1805075)
WF_XML.Generate(oracle.apps.wf.notification.send, 1805075)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 1805075, WF_XML.Generate)
Wf_Event.dispatch_internal()


STEPS

The issue can be reproduced at will with the following steps:
1. Users creates Purchase Order
2. User sends Purchase Oder for approval
3. Next approver opens Purchase Order approval notification and the error is seen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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