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Oracle Modifier Not Applying When Use "NOT" In Qualifier (Doc ID 2745629.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Oracle Order Management - Version 12.1.3.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
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Modifier CPU_XXXX SPECIAL DISCOUNT_1 was created to allow an additional 5% discount on the list prices for 2021.

It is to exclude orders from some of the customers where some specific end customers (list of them) are noted. The "NOT" condition in the qualifier of these end customers is not allowing the charge/promotion to apply.  
EXPECTED BEHAVIOR
-----------------------
that the "NOT"condition in qualifier would apply

STEPS
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The issue can be reproduced at will with the following steps:


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create discount

Cause

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In this Document
Symptoms
Cause
Solution
References


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