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Profile 'Flexfields: Shorthand Entry' Error: ORA-01422 exact fetch returns more than requested number of rows (Doc ID 2745888.1)

Last updated on JANUARY 22, 2021

Applies to:

Oracle General Ledger - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When selecting the account list of values (LOV)while entering an account on a journal line the account alias pop-up window does not display.
Instead the pop-up just shows all chart of account (COA) segments for entry.

To enable this functionality we need to set profile Flexfields: Shorthand Entry so the account alias pop-up window will show.
However, when we attempt query the profile option the following error is encountered:

ERROR
-----------------------
ORA-01422 exact fetch returns more than requested number of rows

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N) System Administrator Responsibility > Profile > System
2. Query Flexfield%Shorthand%
3. Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set the needed account alias profile correctly.

Changes

N/A

Cause

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