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Returning Cart From Punchout Goes To Login Page, And Logging Back Gives Message: "You cannot use your browsers navigation buttons here. To change item(s) in your shopping cart, please delete the item(s) and punchout to the supplier site again." (Doc ID 2745896.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle iProcurement - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On Release: 12.2.10 version, Punchout to Supplier or hub

When attempting to Punchout to a Supplier Site, the following error occurs.

ERROR
You cannot use the navigation buttons of your browser here.
If you want to change the contents of your shopping cart, delete all unwanted item (s) and then deviate
to the supplier's site


STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iProcurement
3. Navigation: iProcurement Home Page ->> Shop Tab ->>
4. Stores ->> Click Punchout link ->> Punchouts to Supplier Site ->>
5. Shop ->> Select Item ->> Add to Cart ->> Checkout ->>
6. Click: Return My Basket ->> Takes you back to the Application login Screen.
7. Login back, gets the error message above.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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