Returning Cart From Punchout Goes To Login Page, And Logging Back Gives Message: "You cannot use your browsers navigation buttons here. To change item(s) in your shopping cart, please delete the item(s) and punchout to the supplier site again."
(Doc ID 2745896.1)
Last updated on APRIL 20, 2023
Applies to:
Oracle iProcurement - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On Release: 12.2.10 version, Punchout to Supplier or hub
When attempting to Punchout to a Supplier Site, the following error occurs.
ERROR
You cannot use the navigation buttons of your browser here.
If you want to change the contents of your shopping cart, delete all unwanted item (s) and then deviate
to the supplier's site
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: iProcurement
3. Navigation: iProcurement Home Page ->> Shop Tab ->>
4. Stores ->> Click Punchout link ->> Punchouts to Supplier Site ->>
5. Shop ->> Select Item ->> Add to Cart ->> Checkout ->>
6. Click: Return My Basket ->> Takes you back to the Application login Screen.
7. Login back, gets the error message above.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |