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Unable To Approve Cycle Count Entry When Item Is Associated With Multiple LPNs (Doc ID 2745969.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Warehouse Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Cycle and Physical Counts

ACTUAL BEHAVIOR

Only single task showing in Control board but while trying to count the same Item in MSCA, task not cleared and expecting to count 3 times.
 
per observations Item have association with 2 different LPNs and one entry without any association.

EXPECTED BEHAVIOR

Pending task showing in control board should clear as soon count the Item in telnet.

STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Warehouse Management, check the pending tasks in control board
2. Count the Cycle count entries in MSCA


Cause

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In this Document
Symptoms
Cause
Solution
References


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