Unable To Approve Cycle Count Entry When Item Is Associated With Multiple LPNs
(Doc ID 2745969.1)
Last updated on FEBRUARY 04, 2021
Applies to:
Oracle Warehouse Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Cycle and Physical Counts
ACTUAL BEHAVIOR
Only single task showing in Control board but while trying to count the same Item in MSCA, task not cleared and expecting to count 3 times.
per observations Item have association with 2 different LPNs and one entry without any association.
EXPECTED BEHAVIOR
Pending task showing in control board should clear as soon count the Item in telnet.
STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to Warehouse Management, check the pending tasks in control board
2. Count the Cycle count entries in MSCA
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |