Users are getting error, "Login Failed. Please verify your login credentials or contact system administrator" while login after successful password change.
(Doc ID 2746405.1)
Last updated on JANUARY 31, 2021
Applies to:Oracle Application Object Library - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
On : 12.2.4 version, Basic SysAdmin functions, maintenance
Users not able to login after successful password change either from user define form or via user management responsibility.
The error they get is :
"Login Failed. Please verify your login credentials or contact system administrator"
The issue can be reproduced at will with the following steps:
1. Change password using define user form or user management responsibility
2. Try logging with the changed password
3. Redirected to change password screen, and create the new password
4. Try logging again and error occurs.
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