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Incorrect Shipment Status After All Service Providers Have Declined And The Expected Response Time Has Expired On A Step Tender (Doc ID 2746758.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.


When step tender is declined by all service providers and the "Expected Response Time" has expired, the status SECURE_RESOURCES_TENDERED is still seen on the shipment.

What is expected is that the status would be updated to a status similar to SECURE RESOURCES_NO RESOURCES.


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