Retrieve Time From OTL For Purchasing Picks Up Timecards Which Are Not Approved (Doc ID 2746946.1)

Last updated on JANUARY 27, 2021

Applies to:

Symptoms

On : 12.2.9 version, OTL in all instances,

When running the Retrieve Time From OTL cc process for Purchasing, the process is observed to pick up timecards which have not been approved and
the following error occurs.

ERROR
-----------------------
After store_timecard_details
iSP store_timecard_details failed: x_return_status=U, x_msg_data=Action = INSERTStage = inserting PO Number: 41400002410 Line : 1 TC_ID : 19566308 TC_DAY_ID : 19566310 TC_DETAIL_ID : 19566320 Error : ORA-01400: cannot insert NULL into ("PO"."PO_RETRIEVED_TIMECARDS"."TC_APPROVED_DATE")
PO-120- Calculate the RTI values - StartUnexpected exception while processing results from Generic Retrieval: User-Defined Exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Run the Retrieve Time From OTL cc proecess for Purchasing
2. Observe that timecards are retrieved that are not yet approved
and an error is displayed in the log file

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, timecards are incorrectly being retrieved from OTL into Purchasing

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.