Unable To Create A Customer After EBS Upgrade
(Doc ID 2747235.1)
Last updated on MAY 12, 2023
Applies to:
Oracle Receivables - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]Oracle Trading Community - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Symptoms
Customer Related
ACTUAL BEHAVIOR
---------------
Unable to create new customer after upgrade from 12.x to 12.2.x, getting below error in customer page:
You have encountered an unexpected error. Please contact the system administrator for details. Click here for exception details.
On clicking "here" link, the following exception is seen:
Exception Details:
framework.OAException: Message not found. Application: FND, Message Name: FND_VIEWOBJECT_NOT_FOUND. Tokens: VONAME = HzPuiDQMSrchResultsVO; APPLICATION_MODULE = oracle.apps.ar.hz.components.search.server.HzPuiDQMSrchResultsAM;
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1303)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2506)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:593)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:484)
at _pages.__oa._jspService(__oa.java:233)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
.....
.....
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Message not found. Application: FND, Message Name: FND_VIEWOBJECT_NOT_FOUND. Tokens: VONAME = HzPuiDQMSrchResultsVO; APPLICATION_MODULE = oracle.apps.ar.hz.components.search.server.HzPuiDQMSrchResultsAM;
at oracle.apps.fnd.framework.webui.OADataBoundValueViewObject.getViewObject(OADataBoundValueViewObject.java:355)
at oracle.apps.fnd.framework.webui.OADataBoundValueViewObject.getViewName(OADataBoundValueViewObject.java:221)
at oracle.apps.fnd.framework.webui.PPRHelper.addMappingsForAction(PPRHelper.java:378)
at oracle.apps.fnd.framework.webui.PPRHelper.addMappingsForBeanProperties(PPRHelper.java:454)
at oracle.apps.fnd.framework.webui.PPRHelper.addMappingsForBean(PPRHelper.java:766)
at oracle.apps.fnd.framework.webui.PPRHelper.addMappingsForChildren(PPRHelper.java:937)
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |