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CWB Personalizations are not visible to other users on multiple JVM node instance (Doc ID 2747358.1)

Last updated on JANUARY 29, 2021

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP13 and later
Information in this document applies to any platform.

Symptoms


Actual Results:
When making a personalization change followed by either another user session, or a switch to a new manager,
  - The personalization changes are not seen.

The only thing that fixes it is a server bounce.

Expected Results:
Expect that personalizations should be present after saving them - no matter what caching is performed.

Steps to Recreate:
1. Navigate to Compensation Workbench for Administrators responsibility
2. Open the Allocation sheet > Personalize for Selected Compensation Plan
3. Make a change to a column heading
4. Now - either switch manager, or log out and back in with another user
  - The personalization does not appear.

Issue appears erratic - doesn't happen with all user logins.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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