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Datafix: Model Line is Stuck In BOOKED status with Fulfilled Quantity Populated Cannot Progress to Invoicing (Doc ID 2747411.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------
Order lines have successfully shipped and interfaced, Model lines are still in a BOOKED status yet the fulfilled quantity is populated.
Other lines are in an AWAITING FULFILLMENT Status. 

Line workflow for the model lines shows that the Wait FOR CTO workflow activity is Notified and the Create Configuration Line Manual is complete.

 


EXPECTED BEHAVIOR
-----------------------
Expect that model line would progress to invoicing and closure.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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