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When Launching The Configurator From A Sales Order New Screen Opens With An Error (Doc ID 2747487.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Configurator - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Runtime Core

When attempting to launch the Configurator from a Sales Order
the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.NameClashException: JBO-25001: Name UiDef of object type View Object already exists
 at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1310)
  at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1497)
  at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:3357)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2288)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:609)
  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:489)

oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.sql.SQLException, msg=Result set already closed
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Orders
3. Query order and attempt to launch the Configurator

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot launch Configurator.

Cause

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In this Document
Symptoms
Cause
Solution
References


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