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Rate Preference Causes Incorrect RIQ Results To Be Displayed When Multiple Transport Modes are Expected (Doc ID 2747825.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

When performing a Rate Inquiry with two different Ship Unit Dimensions (Commodities section) and expected result is to have 2 rates , one rate for TL and another for an LTL carrier.

It is observed that if there is a Rate Preference on this Lane for the LTL Rate, Then OTM is only displaying TL rates. If the Rate Preference is expired, then OTM is displaying TL and LTL rate as expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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