My Oracle Support Banner

CWB Participation Process Errors - FDPSTP Failed Due To ORA-20001: BEN_91333_CALLING_PROC (Doc ID 2748274.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP5 version, Compensation Workbench

When running Participation for Compensation Workbench Plan
the following error occurs.


Error:

[25-JAN-2021 13:11:51]: **Starts**
[25-JAN-2021 13:38:37]: **SQL error and free**
[25-JAN-2021 13:38:37]: ORACLE error 20001 in FDPSTP

Cause: FDPSTP failed due to ORA-20001: BEN_91333_CALLING_PROC: N, PROC, delete_person_info
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_CWB_LIFE_EVENTS", line 3413
ORA-06512: at "APPS.BEN_MANAGE_L


Steps to Recreate:
The issue can be reproduced at will with the following steps:

1. Running participation Process.

     The above error raises.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.