My Oracle Support Banner

In Arabic Language EAM Work Request Number Not Displayed In Notification Approval Page (Doc ID 2748437.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Work Execution

ACTUAL BEHAVIOR
---------------
In Arabic language login EAM Work Request Number not displayed in Notification Approval Page. Instead, the WORK_REQUEST_ID is displayed.

EXPECTED BEHAVIOR
-----------------------
The WR Number should be displayed on the notification in Arabic login, same as per US (English) login.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit WR creation for approval
2. Check the notification by the approver.
3. The notification displays the WR id instead of its number.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the work request number on the approval notification.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.