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After Upgrading Database to 19c Running AutoConfig on Database Tier Ends in "ORA-01034: ORACLE not available" and "ORA-27101: shared memory realm does not exist" Error (Doc ID 2748893.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
After upgrading Oracle Database to 19c, when running AutoConfig to Database tier it ends with below error on adconfig.log.

Error

---------------------------------------------------------------
                  ADX Database Utility                        
---------------------------------------------------------------

....


getConnectionUsingSID() -->
   JDBC URL: jdbc:oracle:thin:@<host>:<port>:<pdb sid>
   Exception occurred: java.sql.SQLRecoverableException: ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist

....

   Trying to connect using SID as ServiceName
getConnectionUsingServiceName() -->
   JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=<host>)(PORT=<port>))(CONNECT_DATA=(SERVICE_NAME=<pdb sid>)))
   Exception occurred: java.sql.SQLRecoverableException: ORA-01034: ORACLE not available

...

ERROR DESCRIPTION:
(*******FATAL ERROR*******
PROGRAM : (<ORACLE_HOME>/appsutil/bin/txkCreateEBSPDBService.pl)
TIME    : Fri Jan 29 15:58:46 2021
FUNCTION: main::getDBConnectionAsAPPS [ Level 1 ]
ERRORMSG: DB Connection failed.
)
ERRORCODE = 1 ERRORCODE_END
.end std out.

.end err out.



Steps
1. Upgrade Oracle Database from 12.1.0.2 to 19c
2. Run AutoConfig on DB tier

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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