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PrePayment Goes to the Default Payroll Payment Method Even When the Employee has a Different Personal Payment Method Defined (Doc ID 2749099.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Payroll - Version 12.1.3 and later
Oracle HRMS (United Arab Emirates) - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Employees have personal payment methods defined, but when Prepayments is run, employees are paid by the default payment method of payroll instead.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Define Organization Payment Method
2- Add the payment method to employee
3- Run Payroll Run
4- Run PrePayments
5- Check Prepayment result, find the method is the default payment method for the payroll, and not the personal payment method.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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