Validation Of Customer Name In Access Hours Page Should Be Removed
(Doc ID 2749349.1)
Last updated on APRIL 01, 2021
Applies to:Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.
Currently users have to first enter the Customer Name in Access Hours page(accessed from Service Request/Setup/Access Hours and After Hours), otherwise they are not allowed to enter the Access/After hours. It is not possible to bypass Customer Name when populating this page.
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