My Oracle Support Banner

Unable To Approve PO From Worklist Notification (Doc ID 2749559.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Approvals - Req, PO

Unable to approve PO from Worklist notification

Manager click on Worklist notification, select the PO for approval, error page

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25002: Definition oracle.apps.po.notifications.server.PONotifAM of type ApplicationModule not found at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1291) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2431) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474) at

ERROR
-----------------------
JBO-25002

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Worklist
2. Select the PO notification for approval
3. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve POs

Changes

It was thought recent patching caused the issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.