Performance Issue when process action On Manager Self Service
(Doc ID 2750852.1)
Last updated on FEBRUARY 16, 2021
Applies to:
Oracle Self-Service Human Resources - Version 12.2 HRMS RUP13 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2 Self-service HR RUP13 version, Manager Self Service
When attempting to process manager self service actions
the following error occurs.
ERROR
=================
there is performance issue, after long time, got error "request time out".
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. HR self service
2. navigate to Manager self service
3. click on Manager Actions - > Manager Actions: People Hierarchy - > bring up an employee -> Manager Actions: Performance Action - > Available Actions - > Selecct "Leave Request" -> hit "Start"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |