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Lease Customer Self-service -> Loan Contract Payment Detail Is Not Displaying (Doc ID 2751013.1)

Last updated on DECEMBER 01, 2023

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customer Service

ACTUAL BEHAVIOR
---------------
In Lease customer self-service for Loan contracts, the Payment Schedule is not displaying any details

EXPECTED BEHAVIOR
-----------------------
The expectation is that Payment Schedule should display the rent payments that are displayed in Lease Super User

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease customer self-service> search loan contract
2. Payment Schedule> : no details are shown
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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