iSupport: Cannot Map Unicode To Oracle Character In Service Request (Doc ID 275138.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle iSupport - Version 11.5.8 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 27-Dec-2013***


Symptoms

 

When cutting and pasting into text field creating a Service Request in iSupport, receive the error:
java.sql.SQLException: Cannot map Unicode to Oracle character.

Cause

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