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In Oracle Sourcing, Error Occurs When Adding Two Emails To RFQ For a Supplier - Additional Contact Email Is Invalid (Doc ID 2751524.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle Sourcing - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Sourcing, Release 12.1.2 and 12.1.3, an error occurs when the invited supplier's Additional Contact Email value contains two email addresses separated by a comma.


Error

Error
Row 4 Additional Contact Email - Additional Contact Email is invalid for Supplier [Supplier Name].



Steps To Reproduce

The issue can be reproduced at will with the following steps in a Sourcing Buyer or Sourcing Super User responsibility:

1. Create a new draft RFQ by entering the required Header, Line, Controls and Suppliers.

2. In the Suppliers region, on the "Update Invitation List" page, in the Participants region, for one of the suppliers, the Additional Contact Email is populated with two email addresses, separated by a comma.

Example: email1@xyz.com,email2@xyz.com

3. When the "Save as Draft" button is clicked to save the RFQ draft, the save is successful.

Confirmation
RFQ [RFQ number] has been saved as a draft.

4. However, after clicking the Review button to progress and finalize the RFQ document for publishing, an error appears.

Error
Row 4 Additional Contact Email - Additional Contact Email is invalid for Supplier [Supplier Name].


** It is understood that the field supports only a single email address to be entered, and the error is correct; however, it is expected that the error should occur in Step 3 above, when the user is clicking the Save As Draft button, or even if clicking a different tab/link to navigate to another section of the RFQ.  The error should not be waiting until the "Review" button is selected after the user has performed all work on the RFQ.  The error should appear immediately upon trying to save the changes.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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