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R12-PAY: Incorrect Warning Message while Trying to Change Bank Details (Doc ID 2752029.1)

Last updated on FEBRUARY 12, 2021

Applies to:

Oracle Payroll - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When changing bank account details ( e.g changing the priority or altering bank account payment amount without editing the actual bank account details), users are receiving the following message under amount type (on Self Service page), even if the payment type was not changed from BACS and the users have followed the correct steps and the change is applied to the database.

ERROR
'You will be paid by cheque until you specify how you wish to be paid.'

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to Employee Self Service Responsibility
2. Navigate to Manage Payroll Payments
3. Changed amount from 250 to 200 > Clicked Submit and the above mentioned message is displayed

Cause

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In this Document
Symptoms
Cause
Solution


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