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Unable To Export Report Manager Report To Excel When Using Microsoft Edge (Doc ID 2752523.1)

Last updated on FEBRUARY 15, 2021

Applies to:

Oracle Report Manager - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Unable to export Report Manager to Excel when using Microsoft Edge. It is possible to view the PDF for the same report using Microsoft Edge.


STEPS
The issue can be reproduced at will with the following steps:
1. Report Manger > Submit an FSG report
2. Attempt to get output as Excel when using Microsoft Edge > Click on Excel icon
3. The page shows: Processing: Create Document / Your document is being generated. Do not close this window until Excel Template Editor is ready
4. Nothing else happens, this remains stuck 

 

Changes

 Microsoft Edge browser is to be used.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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