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Audit Expense reports - Performance Issues (Doc ID 2752550.1)

Last updated on FEBRUARY 15, 2021

Applies to:

Oracle Internet Expenses - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Oracle Application Module ap.oie.audit.server.AuditAM is resulting in considerable disk I/O on our servers and contributing to a number of performance complaints from our users.
We have identified the steps involved in this issue as

  Manage Expenses Claims
  Add ‘claim status’
  Claim status is ‘pending payables approval’
  ‘Go’
  Export claims to excel sheet.

So searching for claims Pending payables approval is causing the large I/O.

Users are encountering "Page cannot be displayed" when performing the search.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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