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You are trying to update an inactive user. Changes cannot be made while updating the proxy for the user (Doc ID 2752753.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle User Management - Version 12.2.9 and later
Oracle Internet Expenses - Version 12.2.10 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.

Symptoms


When updating the proxy for the user, it errors out with "You are trying to update an inactive user. Changes cannot be made."

ERROR
-----------------------
You are trying to update an inactive user. Changes cannot be made.

Stops to Reproduce
---------------------------

1. Login to EBS application.

2. Go to 'Manage Proxies"

3. Try to update the proxy setup for user, error is displayed.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update users with proxy configurations.

Cause

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In this Document
Symptoms
Cause
Solution


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