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Disable Defaulting Rule for Purchase Order Number That Matches Sales Agreement Number/Name (Doc ID 2752971.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Have a few Blanket Sales Agreements setup. Users have observed that
when entering a specific customer and a PO number that matches, the
Sales Agreement Number / Name automatically defaults.

OBSERVATION
--------------------
Tried disabling the dependency via the Defaulting Rules, and running the
Defaulting Generator concurrent process at Header and Lines but the
issue persists.

EXPECTED BEHAVIOR
-----------------------
Expect to way to remove this dependency between the Customer Name
and Purchase Order Number so that it does NOT default the Blanket Sales
Agreement.

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Create Sales Order: nnnnn95
3. Enter Customer and PO Number
4. Observe: The system automatically defaults Blanket Name / Number


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
 Solution
Solution
References


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