Getting an Unexpected Error Page Upon Accessing the Customer Details Page
(Doc ID 2753209.1)
Last updated on MARCH 12, 2021
Applies to:
Oracle Receivables - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, Customers Module
Getting an unexpected error page upon accessing the customer details page
ERROR
You have encountered an unexpected error. Please contact your System Administrator for assistance.
STEPS
The issue can be reproduced at will with the following steps:
1. Navigate via Receivables responsibility > Customers > Create/Maintain Customers
2. Query the customer in question
3. Click to access the account details or site details, receive the exception page.
Cause
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In this Document
Symptoms |
Cause |
Solution |