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SSHR Mobile Document Of Records, Field Document Type Not Disaply Any Of Document Types (Doc ID 2753330.1)

Last updated on DECEMBER 09, 2022

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP13 and later
Information in this document applies to any platform.

Symptoms


On : 12.2 version RUP13,Mobile Applications Issues

When attempting to Login to Slef Service Mobile Application and trying to select a document type, the field don't display any values, even there's a document type configured like Visa & Passport Details

Expected :
When attempting to Login to Slef Service Mobile Application and trying to select a document type, the field should display value like configured like Visa & Passport Details



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 Login to Slef Service Mobile Application
2. navigate to My information > Document of Records
3. Select Country: United Arab Emirate
4. When trying to select a document type field don't display any values, even there's a document type configured like Visa & Passport Details

Cause

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In this Document
Symptoms
Cause
Solution


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