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Delete Action Is Pre-populated In Header Level Action LOV After Action > Delete In Contact Center (Doc ID 2753611.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Delete button retaining After Action > Delete in Contact Center

EXPECTED BEHAVIOR
-----------------------
After deleting the order... do not expect to see "Delete" still showing in
Actions Field (this should be null)

STEPS
-----------------------
1. Order Management HTML Interface
2. Log into HTML Sales Form
3. Enter requires Header / Line Information
4. SAVE entry
5. Go to Actions > Delete
6. Action Delete is Successful > Click OK
7. Now Click on Create Order
8. Observe: The Actions Filed show "DELETE", should should be null.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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