My Oracle Support Banner

SSHR Does Not Show ECC Human Resource Dashboard Icon Under HR responsibility (Doc ID 2754065.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, ECC Human Resources

ACTUAL BEHAVIOR
---------------
SSHR does not show ECC HR Dashboard Icon under HR responsibility

EXPECTED BEHAVIOR
-----------------------
SSHR should show ECC Dashboard Icon

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into self service  page
2. go to the customer defined responsibility, do not see ECC HR icon.
3. Customer did the same configuration for ECC, it works for all products, except HR ECC

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot move the ECC into product and missing their deadline.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.