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"The status of the buyer on PO is currently Inactive" Error while Submitting Change Request (Doc ID 2754722.1)

Last updated on MARCH 02, 2023

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Change Order

When attempting to submit change request, approval did not go to buyer. The notification has been sent to preparer with following error
 “The status of the buyer on PO is currently 'Inactive', please take necessary action on the change request or re-assign to the active buyer."

The issue can be reproduced at will with the following steps:
1. Navigate to iProcurement
2. Submit change request for requisition
3. Requester receives a notification with above error message even though buyer is active
 (Buyer is from other business group and HR:Cross Business Group is set to Yes)


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