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Debit Memo Not Created For Return Transaction For ERS PO When PO is Under Update (Doc ID 2755183.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Purchasing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, MICC Transfer to TSC

ACTUAL BEHAVIOR
---------------
Debit Memo not created for RETURN transaction for ERS PO.

EXPECTED BEHAVIOR
-----------------------
Debit memo should be created automatically.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to INV (R)
2.Transaction>Receiving
3.Receipt>Perform Receipt.
4.Pay on Receipt AutoInvoice triggered and created AP invoice.
5,Create Return
7.Try to update the PO
6.Debit memo not created

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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