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Retropay (Enhanced) Errors for Some Employees: Insufficient Earnings to take Pre-Tax Deductions for Date Earned (Doc ID 2757237.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Retropay (Enhanced) process is incomplete and multiple employees have an error. It is believed that this is happening due to an off-cycle payroll run that did not include any earnings.

The error is found in the Retropay (Enhanced) process log.

ERROR
-----------------------
Insufficient Earnings to take Pre-Tax Deductions for Date Earned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
From HRMS Manager responsibility > Processes and reports > Submit processes and report > select Run Retropay (Enhanced) process and run the process


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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