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ARXSYSPA: Receivables System Options Form Errors With "Field cannot be null" When Setting Up a New Operating Unit (Doc ID 2757586.1)

Last updated on MARCH 09, 2021

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3+

When attempting to add entries for a new operating unit in receivables system options form,
the following error occurs.

ERROR
-----------------------

Field cannot be null


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager
Navigation: Setup > System > System Options

1. Query the new Operating Unit
2. Attempt to enter fields and save.
3. When trying to save, get the error message and form does not commit the changes.
4. As well, you will see a new tab called Revenue Management but unable to open it.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the new operating unit cannot be defined in receivables.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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