ECC: Unable to find Saved Search in iStore (Doc ID 2757798.1)

Last updated on MAY 01, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------

After creating a saved search in ECC: iStore, the search is saved,
  but returning the next time, the search is not seen
 

EXPECTED BEHAVIOR
-----------------------
Expect to see the saved search

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access ECC Search Page in istore
2. Select criteria to filter data
3. Click on the Star Icon under Refinements to save the search criteria
4. Logoff and Log back in
5. Click on the Star again, and the saved search is not listed.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.