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AR_APP_ZERO_BASIS Error When Applying Credit Memo To A Receipt (Doc ID 2757906.1)

Last updated on APRIL 18, 2025

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When applying Credit memo to a receipt, the following error occurs preventing the application:

AR_APP_ZERO_BASIS

 


Steps:
Responsibility: Receivable
Navigation:  Receipts > Receipts

  Query the Receipt in question.
  Click on 'Apply'
  Enter Transaction Number for credit memo and Save

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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