Unable to Save Phone Number in Self Service HR Mobile Application
(Doc ID 2758951.1)
Last updated on MARCH 16, 2021
Applies to:Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.
In the SSHR Mobile app after updating the mobile number and saving, it is not getting saved.
In the SSHR Mobile app after updating the mobile number and saving, it has to be saved.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Mobile Employee Self-Service
- Navigate: My Information > Click Pencil Icon
- Update Mobile Number: 10 digits no dashes > Click Done
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