Error: Updating Party Record details of Person, APP-AR-96282. (Doc ID 275895.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 25-APR-2016***


Symptoms

Cannot update record in eBusiness Center. Getting error:

APP-AR-96282 The following information for this person comes from Oracle Human resources and can only be updated in that application. Please contact a user who has permission to update human resources records. PERSON_MIDDLE_NAME


Steps To Reproduce:

(R) TeleSales Agent
(N) eBusiness Center
Query back Party
Update the Middle Name of a Party Record that has not already been linked to a HR Record

(R) HRMS Manager
(N) Enter/Maintain Employees
Create a Person with the same name
Select the Party record that is matched
Save

(R) TeleSales Agent
(N) eBusiness Center
Query back Party
Attempt to update the Middle Name of the same personand receive error

Cause

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